• Tue. Jul 7th, 2026

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Jane Hawkes

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  • I’m a consumer expert: Here’s how to avoid being put on hold when making a complaint about poor customer service.

I’m a consumer expert: Here’s how to avoid being put on hold when making a complaint about poor customer service.

Jane Hawkes says her superpower is contacting the uncontactable – and that others can do it too. She was speaking out after a new survey revealed alarming levels of poor…